1. Introduction
Welcome to Fresh i Holdings (Pty) Ltd (“Company”, “we”, “our”, “us”)! As a part of our commitment to protecting your personal data, this Privacy Policy explains how we collect, use, and share information about you when you visit our website www.demo.freshi.co.za or use our mobile application (the “Services”).
2. Information We Collect
Personal Information:
- Contact Information: Name, email address, phone number, and mailing address.
- Account Information: Username, password, and other registration details.
- Payment Information: Credit card details, billing address, and other payment details.
Non-Personal Information:
- Usage Data: Information on how you interact with our Services, such as browsing history, search queries, and page visits.
- Device Information: Details about your device, including IP address, browser type, and operating system.
3. How We Use Your Information
To Provide and Maintain Our Services:
- Process transactions and send confirmations.
- Manage your account and provide customer support.
To Improve Our Services:
- Understand and analyze how you use our Services.
- Develop new products, services, and features.
To Communicate With You:
- Send you updates, promotions, and notifications.
- Respond to your inquiries and provide support.
For Security and Compliance:
- Detect, prevent, and address technical issues.
- Comply with legal obligations and enforce our terms and policies.
4. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party vendors who help us operate our Services, such as payment processors and hosting providers.
- Legal Obligations: Authorities if required by law or to protect our legal rights.
5. Your Rights and Choices
Access and Update: You can access and update your personal information through your account settings. Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails. Data Deletion:You can request the deletion of your account and personal data by contacting us.
6. Security of Your Information
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Address: 109 Windsawel Street, Monument Park, Tshwane, Gauteng, 0181, South Afric
Email: info@freshi.co.za